OFFICE HOURS
Our office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. If you have an emergency after hours or on weekends, your call will be answered by our answering service. They will notify the provider on call of your urgent concern.

Office & Appointments:
(520) 319-1100

After Hours, weekends and holidays:
(520) 570-6035

PRIVACY & HIPAA COMPLIANCE
The Health Insurance Portability and Accountability Act (HIPAA) requires that we notify patients of our privacy practices. Below are two downloadable documents for you to review:

APPOINTMENTS
Please plan to arrive at our office at least 20 minutes before your scheduled appointment time. This allows you to provide us with your up-to-date insurance information or any changes in your medical history. We will also provide you with information about the Health Insurance Portability and Accountability Act (HIPAA) and request your review and signature to acknowledge your receipt of the information.

Cancellation Policy - If you are unable to keep your appointment, please contact our office as soon as possible. We require a minimum of 24 hours advanced notice to avoid a $25 cancellation fee.

If you are coming to our office for a consultation and you or your primary care physician suspect you may need a surgery procedure, we will ask you to return to see us for the procedure. This allows us to schedule the amount of time needed to do the procedure and it allows us to contact your insurance if authorization is needed.

Complimentary appointments are available with our Skin Care Specialists to discuss skin care products, chemical peels or laser services. It is not necessary to have been a prior patient in our practice nor is it necessary to have seen another provider in order to receive laser treatments.

Our office carries skin care product lines for all types of skin as well as sunscreen and lip balm. Please contact our staff at 319-1100 for more information.


REFERRALS
While many HMO and EPO Insurance Plans have improved their referral process, several still require a document such as a prescription from your primary care physician. Please have your referral sent to us prior to your appointment or bring a copy with you to your appointment. If we do not receive your referral by the time of your visit, you will have the option to sign a release allowing us to bill you, or to reschedule the appointment after the referral is available. We appreciate your help in making sure we receive a referral so that you are not responsible for the bill.


REGISTRATION AND HISTORY INFORMATION
We ask that you arrive 20 minutes early for your initial appointment. You will be asked to fill out a registration form and a history form. On return visits we will ask you to review and update the information for any changes.


PRESCRIPTION REFILLS
For prescription refills, please have your pharmacy call or fax us the request. If you have changed pharmacies, please let us know where you would like your prescriptions filled. This allows us to update your medical record with the current information.


INSURANCE
We see patients from many insurance plans. Please bring your insurance card with you, and we will scan it into our computer system. We know it is not always easy for you to know everything about your insurance. We will work with you to ensure we are following the right process for your insurance company. We also ask that you notify us if your insurance changes at any point during your visits with us.


PAYMENT
We collect co-payments at the time of your visit as required by your insurance plan. Please be prepared to pay your co-payment when you come to see us. If you are paying for your own health care, we request that you pay for your office visit on the day of service. For your convenience we accept cash, check or credit card (Visa, MC, American Express and Discover.)